* Please note that this does not pertain to Researcher Devices (GT1M, GT3X, GT3X+, etc). Only commecial/personal fitness devices (ActiGo or ActiTrainer).
Yes.
All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for ActiGraph to process your RMA. ActiGraph cannot process RMA returns that are incomplete; incomplete RMAs will be returned to you. In most cases, items sent in for RMA replacement will be replaced with a full item set, including accessories. Please return all accessories with your RMA.