Array ( [0] => Array ( [id] => 1 [name] => GT1M [options] => Array ( [icon] => small-device sprite-s-gt3x [product_icon] => medium-device sprite-m-gt3x [code] => Lynx [url] => GT1M ) [description] => [parent] => 1 ) [1] => Array ( [id] => 2 [name] => GT3X [options] => Array ( [icon] => small-device sprite-s-gt3x [product_icon] => medium-device sprite-m-gt3x [code] => Matrix [url] => GT3X ) [description] => [parent] => 1 ) [2] => Array ( [id] => 3 [name] => GT3X+ [options] => Array ( [icon] => small-device sprite-s-gt3xp [product_icon] => medium-device sprite-m-gt3xp [code] => Neo [url] => GT3Xplus ) [description] => [parent] => 1 ) [3] => Array ( [id] => 5 [name] => ActiGo [options] => Array ( [icon] => small-device sprite-s-actigo [product_icon] => medium-device sprite-m-actigo [code] => Morpheus [url] => ActiGo ) [description] => [parent] => 1 ) [4] => Array ( [id] => 6 [name] => ActiTrainer [options] => Array ( [icon] => small-device sprite-s-atr [product_icon] => medium-device sprite-m-atr [code] => Pulsar [url] => ActiTrainer ) [description] => [parent] => 1 ) [5] => Array ( [id] => 17 [name] => ActiSleep+ [options] => Array ( [icon] => small-device sprite-s-asm [product_icon] => medium-device sprite-m-asm [code] => Neo [url] => ActiSleepplus ) [description] => [parent] => 1 ) )
Home >> Is it necessary to return each individual accessory when I send in a return? What should I include with my RMA?

Is it necessary to return each individual accessory when I send in a return? What should I include with my RMA?

Last Updated: Apr 15, 2011
Views: 252

* Please note that this does not pertain to Researcher Devices (GT1M, GT3X, GT3X+, etc). Only commecial/personal fitness devices (ActiGo or ActiTrainer).
 
Yes.
 
All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for ActiGraph to process your RMA. ActiGraph cannot process RMA returns that are incomplete; incomplete RMAs will be returned to you. In most cases, items sent in for RMA replacement will be replaced with a full item set, including accessories. Please return all accessories with your RMA.



This FAQ Applies To:


  • ActiGo Device

  • ActiTrainer Device


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