Array ( [0] => Array ( [id] => 1 [name] => GT1M [options] => Array ( [icon] => small-device sprite-s-gt3x [product_icon] => medium-device sprite-m-gt3x [code] => Lynx [url] => GT1M ) [description] => [parent] => 1 ) [1] => Array ( [id] => 2 [name] => GT3X [options] => Array ( [icon] => small-device sprite-s-gt3x [product_icon] => medium-device sprite-m-gt3x [code] => Matrix [url] => GT3X ) [description] => [parent] => 1 ) [2] => Array ( [id] => 3 [name] => GT3X+ [options] => Array ( [icon] => small-device sprite-s-gt3xp [product_icon] => medium-device sprite-m-gt3xp [code] => Neo [url] => GT3Xplus ) [description] => [parent] => 1 ) [3] => Array ( [id] => 5 [name] => ActiGo [options] => Array ( [icon] => small-device sprite-s-actigo [product_icon] => medium-device sprite-m-actigo [code] => Morpheus [url] => ActiGo ) [description] => [parent] => 1 ) [4] => Array ( [id] => 6 [name] => ActiTrainer [options] => Array ( [icon] => small-device sprite-s-atr [product_icon] => medium-device sprite-m-atr [code] => Pulsar [url] => ActiTrainer ) [description] => [parent] => 1 ) [5] => Array ( [id] => 17 [name] => ActiSleep+ [options] => Array ( [icon] => small-device sprite-s-asm [product_icon] => medium-device sprite-m-asm [code] => Neo [url] => ActiSleepplus ) [description] => [parent] => 1 ) )
Home >> How do I cancel my Virtual Trainer account?

How do I cancel my Virtual Trainer account?

Last Updated: Apr 15, 2011
Views: 264

In order to cancel your account online, you must cancel it from your Virtual Trainer account/profile. Please follow the below instructions to do this:
 
  1. Log into your online account by going to http://app.actitrainer.com and logging in with your username and password
  2. Once logged in, find the profile box to the right as shown and click on the “Profile” link

    1.  
  3. You will now be in your profile editor page. Find the subscription area to the bottom right as shown and click the “Change Plan” link

    1.  
  4. Once on the “Change Subscription Plan” page, find the “Cancel Subscription” button

    1.  
  5. Follow the rest on-screen instructions to complete the subscription cancel process.



This FAQ Applies To:


  • ActiGo Device

  • ActiTrainer Device

  • ActiSync Software


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