In order to cancel your account online, you must cancel it from your Virtual Trainer account/profile. Please follow the below instructions to do this:
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Log into your online account by going to http://app.actitrainer.com and logging in with your username and password
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Once logged in, find the profile box to the right as shown and click on the “Profile” link
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You will now be in your profile editor page. Find the subscription area to the bottom right as shown and click the “Change Plan” link
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Once on the “Change Subscription Plan” page, find the “Cancel Subscription” button
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Follow the rest on-screen instructions to complete the subscription cancel process.